Primeiptvnow

Please Read Before Submitting Your Refund Request

We’re happy to have you as part of our IPTV community, and our top priority is to ensure you have a smooth and enjoyable viewing experience. we understand that sometimes things may not go as planned. If you’re considering a refund, we ask that you review the information below first. Our team is here to support you every step of the way, whether it’s resolving issues or processing your request.

Important Points to Consider:

  1. Share Your Concerns: If you’re thinking about requesting a refund, let us know what’s not working for you. Your feedback helps us improve our service and ensure we address similar issues for other users.

  2. Technical Difficulties? If you’re having trouble with connections, buffering, or setup, reach out to us first. Most technical issues have easy fixes, and our dedicated support team can quickly guide you through troubleshooting.

  3. Need More Channels or Content? We primarily focus on English content to provide a streamlined experience. If you’re looking for specific shows, channels, or different languages, just send us an email or contact us on WhatsApp. We’ll gladly consider adding it to our collection.

  4. Facing Buffering Issues? If streaming is lagging or freezing, the problem might be related to your settings or internet configuration. Contact us so we can help optimize your setup and resolve the issue.

Refund Eligibility and Policy:

  • For 1 or 6-month subscriptions: Refunds can be requested within 14 days of your purchase.
  • For 12-month subscriptions: There is a 30-day window for refund requests.
If you’ve tried our suggested solutions and still feel that the service isn’t the right fit, that’s okay! Fill out the refund request form below within the allowed period, and double-check that all the details are correct. Once submitted, we’ll review your request promptly, and if everything is in order, you’ll receive your refund within a few hours (typically 1-5 hours).

Request Refund